When you book your appointment, our reception team will guide you on what to wear. You won’t need to remove multiple layers of clothing. For your comfort, we recommend dressing based on the area being treated. For example, if you have a lower back injury, wearing shorts and a loose vest would be ideal. Your physiotherapist will always minimize clothing adjustments and will never ask you to remove anything that exposes a large area unnecessarily. If a slight adjustment helps with treatment, we’ll discuss it with you, but the choice is entirely yours.

The reality is that most NHS physiotherapy appointments are conducted over the phone or via video consultation. While they may provide exercises to help manage your condition, hands-on treatment—which can be crucial for recovery—is often limited. Choosing private physiotherapy ensures you receive personalized, in-person care tailored to your specific needs.

Not at all! Pain is just a symptom—our focus is on identifying and addressing the root cause of your discomfort. If your injury is a few weeks old, one of two things might be happening: Either your joints or muscles are stiff and restricted, causing pain whenever you move in a certain way, or your muscles have become weak and inflexible, which could lead to long-term issues. By addressing these underlying problems, we can help prevent future flare-ups and get you on the road to recovery.

We always make sure you’re comfortable during treatment—you’re in control, and we stop if anything feels too painful. That said, some soreness afterward is completely normal. Think of it like the ache you get after a good workout—it’s a sign that your body is responding to the treatment. Most people describe it as a “good kind of pain” (if there is such a thing!) because they know it’s helping. As your sessions progress, any soreness should lessen. If you do feel a bit sore the next day, alternating between ice and heat can really help soothe it.

Physiotherapy is a mix of hands-on treatment and guided movement to help your body heal. This often includes massage, stretching, and loosening up stiff joints and muscles. We’ll also give you specific exercises to strengthen and support the affected area, along with advice on posture and movement to prevent further issues. It’s all about getting you moving better and feeling stronger!

Yes, absolutely! While physiotherapy can’t cure arthritis or make it disappear, it can help you manage the symptoms and improve your mobility. Many people, especially those over 45, come to us with joint pain, stiffness, or wear and tear in areas like the knees or ankles. Through targeted exercises, hands-on treatment, and movement strategies, we can help you stay active and reduce discomfort.

The biggest difference is in the approach. Physiotherapists focus on treating the root cause of your issue and creating a plan to help you recover fully—so you don’t have to keep coming back. We use a mix of hands-on techniques like massage, stretching, and joint mobilization, along with exercises and posture correction to relieve pain and prevent future problems.
Chiropractors and osteopaths are great at reducing back pain, often using spinal manipulation as a key part of their treatment. In fact, many good chiropractors refer their patients to physiotherapists for additional rehab exercises and massage. Our goal is to not just relieve your pain, but to help you stay pain-free long-term.

We can usually offer an appointment within a few days, and if it’s urgent, we’ll do our best to fit you in as soon as possible—sometimes even within 24 hours. Just let us know your situation, and we’ll make every effort to accommodate you quickly.

While GPs do incredible work, there are a few common reasons why physiotherapy isn’t always their first recommendation. Some GPs prefer to focus on pain management through medication rather than movement-based recovery. Others might be hesitant to refer patients to private healthcare options or don’t want to add to NHS waiting lists. The reality is that many GPs aren’t fully trained in the benefits of physiotherapy and what it can achieve. Rest alone rarely solves the problem—physiotherapy helps you heal properly and prevents future issues.